Terms of Sale

1. Company Information

Legal Company Name: Deluxe Smart Film Corp

Business Address: 4080 NW 132nd Street, Unit J, Opa-locka, Florida 33054, United States

Phone: (305) 833-7887

Email: dsf@deluxesmartfilm.com

Website: www.deluxesmartfilm.com

2. Scope of Agreement

These Terms apply to every sale of products or services provided by Deluxe Smart Film Corp, including but not limited to:

• Smart Glass, Switchable Glass, PDLC Smart Glass, Smart Film, Privacy Glass, Laminated Smart Glass
• Electrical Components, Transformers, Controllers, Smart Switches, Remote Controls, Accessories, Replacement Parts
• Installation Services, Consultation Services, Measurement Services, Technical Support
• Product Training, Certification Programs, Digital Products
• Wholesale Sales, Dealer Sales, Commercial Projects, Residential Projects

Unless otherwise agreed in writing, these Terms supersede any conflicting terms proposed by the Customer.

3. Products and Services

The Company reserves the right to: Modify products without prior notice, Improve product specifications, Discontinue products, Substitute comparable components when necessary, Update pricing, Revise technical specifications, and Correct typographical or pricing errors.

Product images, renderings, videos, brochures, and samples are provided for illustrative purposes only and may not exactly represent the final product delivered.

4. Quotes and Estimates

All quotations, estimates, proposals, and pricing information are provided based on the information available at the time they are prepared. Unless otherwise stated in writing:

• Quotes are valid for 30 calendar days from the date issued.
• Quotes are subject to product availability and verification of measurements.
• Quotes may require an on-site inspection before final acceptance.
• Prices may change after the expiration date.
• Quotes do not reserve inventory or installation dates.

The Company reserves the right to withdraw or revise a quote at any time before it is accepted.

5. Orders and Acceptance

An order is not accepted until one or more of the following occurs: A written quotation is accepted, A purchase order is accepted by the Company, An invoice is issued, A required deposit is received, or Written confirmation is provided by the Company.

The Company reserves the right to reject any order for any lawful reason, including: Product unavailability, Pricing errors, Incomplete information, Credit concerns, Safety concerns, Installation limitations, or Suspected fraud.

6. Pricing

All prices are stated in U.S. Dollars (USD) unless otherwise specified. Prices do not include: Sales tax, Shipping, Customs duties, Import fees, Building permits, Engineering services, Electrical work unless specifically included, Structural modifications, or Additional labor outside the original scope.

The Company reserves the right to: Correct pricing errors, Adjust pricing due to supplier increases, Modify promotional pricing, or Cancel orders affected by obvious pricing mistakes. A typographical, clerical, or system error does not obligate the Company to honor an incorrect price.

7. Custom Manufactured Products

Many of our products are custom manufactured according to the Customer's specifications. Custom products include, but are not limited to: Custom-sized smart glass, Custom-cut smart film, Laminated glass, Privacy glass, Specialty electrical components, and Products manufactured to customer-provided dimensions.

Because these products are manufactured specifically for the Customer: Production begins after order approval and any required deposit is received. Orders may not be modified after production begins except by written agreement. Custom products generally cannot be returned, exchanged, or refunded except as required by applicable law or if covered under the Company's Warranty Policy. Minor manufacturing tolerances are normal and do not constitute defects.

8. Customer Responsibilities

The Customer agrees to: Provide accurate measurements unless the Company performs field measurements, Verify all order details before approval, Review quotations carefully, Provide safe access to the project site, Ensure electrical service is available where required, Obtain any required permissions from landlords, homeowners' associations, property managers, or condominium associations, Notify the Company of any site conditions that may affect installation, and Maintain clear access to the installation area.

The Company is not responsible for delays or additional costs resulting from inaccurate information or site conditions not disclosed by the Customer.

9. Measurement Accuracy

Measurements supplied by the Customer are the Customer's responsibility. If products are manufactured based on customer-provided measurements:

• The Customer assumes responsibility for measurement accuracy.
• Products manufactured according to incorrect measurements may not be eligible for replacement, return, or refund.
• The Company is not responsible for installation issues resulting from incorrect customer measurements.

If the Company performs field measurements, those measurements will be used for manufacturing unless otherwise agreed in writing. Please also review our Measurement Accuracy Policy.

10. Deposits

A deposit may be required before: Manufacturing begins, Materials are ordered, Inventory is reserved, or Installation is scheduled. Unless otherwise agreed in writing: Deposits are applied toward the total purchase price. Deposits become non-refundable once custom manufacturing has begun, materials have been ordered specifically for the Customer, or installation scheduling has been confirmed, except where otherwise required by applicable law or expressly stated in the Refund & Cancellation Policy. Failure to pay a required deposit may delay manufacturing, shipment, or installation.

11. Payments

Payment terms will be specified in the applicable quotation, invoice, proposal, or written agreement. Unless otherwise agreed in writing: Final payment is due upon completion of installation or before shipment for product-only orders. Late payments may be subject to interest at the maximum rate permitted by applicable law. The Customer is responsible for any costs of collection, including reasonable attorneys' fees and court costs, where permitted by law. Returned payments, chargebacks, or insufficient funds may result in additional administrative fees and suspension of warranty or future services until payment issues are resolved.

Accepted payment methods may include: ACH Transfer, Wire Transfer, Credit Card, Debit Card, Business Check, Cashier's Check, or Other payment methods approved by the Company.

12. Taxes

All applicable federal, state, county, municipal, sales, use, excise, value-added, customs, import, export, or other taxes are the sole responsibility of the Customer unless expressly stated otherwise in writing. The Company will collect and remit applicable taxes where required by law. Customers claiming tax-exempt status must provide valid documentation before an order is accepted. Failure to provide valid documentation may result in applicable taxes being charged.

13. Financing

If financing is offered through a third-party lender: Financing approval is determined solely by the financing provider. Deluxe Smart Film Corp does not guarantee financing approval. Financing agreements are solely between the Customer and the financing company. The Company is not responsible for financing decisions, loan terms, interest rates, or payment schedules.

14. Commercial Accounts

Commercial customers, contractors, architects, designers, developers, builders, dealers, distributors, and wholesalers may be subject to additional agreements. Credit accounts, payment terms, and purchase limits may be modified or revoked at the Company's discretion. The Company reserves the right to require deposits, personal guarantees, or advance payment for commercial transactions.

15. Change Orders

Any modification to an approved order, including changes to products, dimensions, quantities, colors, specifications, installation requirements, or project scope, must be approved in writing by the Company. Change Orders may result in: Additional charges, Revised installation schedules, Extended production times, Additional shipping costs, or Material restocking fees. The Company is not obligated to accept requested changes after production has begun.

16. Product Availability

Product availability is subject to: Manufacturer inventory, Material availability, Production schedules, Shipping conditions, and Supply chain disruptions. If a product becomes unavailable, the Company may: Substitute a comparable product, Delay production, Cancel the affected portion of the order, or Issue a refund for unavailable products, if applicable.

17. Shipping

Shipping dates are estimates only unless specifically guaranteed in writing. The Company is not liable for delays caused by: Weather, Transportation carriers, Customs inspections, Supply chain disruptions, Labor shortages, Government actions, or Force majeure events. The Customer is responsible for: Providing an accurate shipping address, Inspecting deliveries upon arrival, and Reporting shipping damage promptly. Please also review our Shipping Policy.

18. Installation Services

Installation services are governed by our Installation Terms & Conditions. Unless otherwise agreed in writing: Customers shall provide safe and reasonable access to the installation area. Electricity must be available where required. Existing glass must be structurally suitable for installation. The work area must be clear of furniture and personal belongings unless otherwise agreed. Delays caused by unsafe conditions, inaccessible work areas, or undisclosed site conditions may result in additional charges. The Company reserves the right to suspend or postpone installation if conditions are unsafe or unsuitable.

19. Inspection and Acceptance

The Customer is responsible for inspecting products and completed work immediately upon delivery or installation. Any visible defects, shortages, or damage must be reported in writing within five (5) business days after delivery or installation. Failure to provide timely notice may constitute acceptance of the products or services to the extent permitted by applicable law. Minor cosmetic variations, manufacturing tolerances, or differences in appearance that do not affect intended functionality do not constitute defects.

20. Risk of Loss

Unless otherwise agreed in writing: Risk of loss for product-only orders transfers to the Customer upon delivery to the shipping carrier. Risk of loss for Company-installed products transfers upon substantial completion of the installation. The Customer is encouraged to inspect products immediately upon receipt and notify both the carrier and the Company of any shipping damage.

21. Warranty

Warranty coverage is governed exclusively by the Company's separate Warranty Policy. No employee, installer, salesperson, distributor, dealer, contractor, or representative is authorized to modify, expand, or waive the written Warranty Policy unless approved in writing by an authorized officer of the Company.

22. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by the Company's Refund & Cancellation Policy. Unless otherwise required by law or approved in writing: Custom-manufactured products are non-returnable. Custom-cut products are non-refundable after production begins. Installation deposits may become non-refundable once scheduling has been confirmed. Shipping charges are generally non-refundable once products have shipped.

23. Default

A Customer shall be considered in default if the Customer: Fails to make required payments, Refuses delivery without legal justification, Provides fraudulent information, Violates these Terms of Sale, Files a chargeback without legal basis, or Interferes with the Company's ability to perform its contractual obligations.

Upon default, the Company may: Suspend performance, Cancel pending orders, Retain applicable deposits, Pursue collection efforts, Recover reasonable attorneys' fees and costs where permitted by law, and Exercise any other rights available under applicable law.

24. Limitation of Liability

To the fullest extent permitted by applicable law, Deluxe Smart Film Corp shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the sale, installation, delivery, delay, or use of any products or services. The Company's total liability shall not exceed the amount actually paid by the Customer for the specific products or services giving rise to the claim, except where prohibited by law. Please also review our Limitation of Liability Policy.

25. Force Majeure

The Company shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to: Hurricanes, Floods, Fires, Tornadoes, Earthquakes, Pandemics, Labor disputes, Supply chain disruptions, Material shortages, Transportation delays, Government actions, Utility failures, Cybersecurity incidents, Acts of war, Civil unrest, Terrorism, or Other unforeseeable events. Performance shall resume as soon as reasonably practicable after the event has ended.

26. Dispute Resolution

Before initiating legal proceedings, the parties agree to make a good-faith effort to resolve any dispute through informal negotiations. If a dispute cannot be resolved informally, either party may pursue remedies available under applicable law. Nothing in this section limits the Company's right to seek injunctive relief or collect unpaid amounts.

27. Governing Law and Venue

These Terms of Sale shall be governed by and interpreted under the laws of the State of Florida, without regard to conflict of law principles. Unless otherwise required by applicable law, any legal action arising out of these Terms shall be brought exclusively in the appropriate state or federal courts located in Miami-Dade County, Florida, and each party consents to the jurisdiction of those courts.

28. Electronic Signatures and Communications

Electronic signatures, electronic approvals, email confirmations, digital invoices, online acceptance, and electronic communications shall have the same legal force and effect as original handwritten signatures to the fullest extent permitted by applicable law.

29. Severability

If any provision of these Terms of Sale is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

30. No Waiver

Failure by Deluxe Smart Film Corp to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

31. Assignment

The Customer may not assign or transfer any rights or obligations under these Terms without the prior written consent of Deluxe Smart Film Corp. The Company may assign its rights or obligations to an affiliate, successor, or purchaser of substantially all of its business or assets.

32. Entire Agreement

These Terms of Sale, together with any accepted quotation, invoice, purchase order, signed proposal, and the related policies (Privacy Policy, Website Terms & Conditions, Shipping Policy, Refund & Cancellation Policy, Warranty Policy, Installation Terms & Conditions, Measurement Accuracy Policy, Cookie Policy, Disclaimer, Limitation of Liability Policy, Acceptable Use Policy), constitute the complete agreement between the parties regarding the purchase of products and services. These documents are incorporated by reference and should be read together.

33. Contact Information & Acknowledgment

Deluxe Smart Film Corp
4080 NW 132nd Street, Unit J
Opa-locka, Florida 33054
United States
Phone: (305) 833-7887
Email: dsf@deluxesmartfilm.com
Website: www.deluxesmartfilm.com

Acknowledgment: By requesting a quote, approving an estimate, signing a proposal, placing an order, submitting payment, accepting delivery, scheduling installation, or otherwise purchasing products or services from Deluxe Smart Film Corp, the Customer acknowledges that they have read, understood, and agree to be legally bound by these Terms of Sale and all related policies incorporated by reference.